Frequently Asked Questions and Contact Info:

  • Students should check on the important dates, so they are aware of when they can and cannot register for courses.
  • Students must go to Course Enrollment and Registration to register into courses.
  • When trying to register into a course, students may get a message that "seats may be restricted, please contact the department". This is a standard message for the university. If you continue to try and add the course it will allow you to, once sufficient space is available. The undergraduate office is not able to override this message and register you into the course.
  • Permission to Enrol Late: This form is used to petition to enrol late in a course. It should only be used to enrol after the last date to add a course with permission from the course director (see important dates). Special permission Forms are made available to students, permission to enrol form. Students should take the form to the course instructor for approval. Finally, students should return the form to N519 Ross during office hours. Students should make sure that they submit the forms before the last day to add a course with instructor permission.
  • If you missed a test/assignment due to a valid medical emergency, please contact your course instructor directly. Each individual course has specific procedures and rules, and it is your responsibility to be aware of them. The undergraduate office is in no way responsible for this decision.
  • If you missed a final exam due to a valid medical emergency, please follow the instructions for Deferred Exam Procedures. Download the forms for Deferred Standing and the Attending Physician's Statement, and submit the completed forms to the undergraduate office no later than 5 business days from the date of the exam. Once the forms have been approved, students will be emailed the decision regarding the deferred status. Students should also notify their instructor that they did not write the exam and explain why. Please also note
    • The Mathematics and Statistics Department has one Common Deferred Makeup Date for each exam period. This date is not negotiable. Students deferring more than one exam should note that they may be writing multiple exams on the deferred exam date.
    • Students can only defer a final exam once. If they do not write on the accommodated deferred date, students will need to proceed with a formal petition (see info on petitions below).
  • Final grades will be posted online. If the grade is not available, students should contact their instructor. The Undergraduate Office does not give out grades to students. If a student deferred their exam, their grade will not appear online. After students write the deferred exam, they can obtain the grade from their instructor.
  • If a student feels their grade is not correct, they should contact their instructor. Students also have the option of a Grade Reappraisal, noting that as a result grades can go up, down or remain the same. Students should go to the Undergraduate Office N519 Ross and fill out a Grade Reappraisal Form. The department will then process the form and make the decision. Students will be notified by mail the outcome of the decision. Students should note the Grade Reappraisal Deadline Dates: Fall Term (F) February 15th, Fall/Winter (F/W) June 15th, Winter (W) June 15th, Summer (SU, S1, S2) September 30th.
  • A petition is a written request for the waiver of a Faculty's academic regulation or deadline. Please see this link for more detailed information and all forms.
  • Sometimes, the petition requires a Course Performance Summary Form. Please bring your form to N520 Ross building to be completed by the instructor/department. Students will receive an email when the form is available for pickup. The complete petition package should then be handed in to the Registrar’s Office.

Undergraduate Office:
Office: Ross N519
Tel: (416) 736-5902
Office Hours: Monday-Friday from 9am to 12pm and 1pm to 3pm.

Undergraduate Program Director (UPD): Professor Hyejin Ku
Office: Ross N505

For information on our undergraduate programs contact:

  • Applied Mathematics: Professor Seyed Moghadas (
  • Actuarial Science: Professor Edward Furman (
  • Mathematical Biology: Professor Jane Heffernan (
  • Mathematics for Education: Professor Jane Heffernan (
  • Pure Mathematics: Professor Asia Weiss (
  • Statistics: Professor Cindy Fu (