Frequently Asked Questions and Contact Info:

  • If you are trying to register into a course and get the message "Seats may be restricted, please contact the department" or "The course has not been added, the spaces in the course are reserved", then don't contact the department - just keep trying to add the course. If and when space becomes available, the system will allow you to enrol. Most course restrictions will lift at midnight on September 9, 2020, and you should be able to enrol then.
  • If you still can't enrol into a course on September 10, 2020, then we will post information here before that date explaining what to do next. We'll try to help you enrol!

  • The last day to add a course WITHOUT instructor permission is September 22, 2020 for F2020 and Y2020-2021.
  • The last day to add a course WITH instructor permission is October 6, 2020 for F2020 and October 27, 2020 for Y2020-2021.
  • Students should check on the important dates, so they are aware of when they can and cannot register for courses.
  • Students must go to Course Enrollment and Registration to register into courses.
  • When trying to register into a course, students may get a message that "seats may be restricted, please contact the department". This is a standard message for the university. If you continue to try and add the course it will allow you to, once sufficient space is available. The undergraduate office is not able to override this message and register you into the course.
  • Permission to Enrol Late: This form is used to petition to enrol late in a course. It should only be used to enrol after the last date to add a course with permission from the course director (see important dates). Special permission Forms are made available to students, permission to enrol form. Students should take the form to the course instructor for approval. Finally, students should return the form to N519 Ross during office hours. Students should make sure that they submit the forms before the last day to add a course with instructor permission.
  • If you missed a test/assignment due to a valid medical emergency, please contact your course instructor directly. Each individual course has specific procedures and rules, and it is your responsibility to be aware of them. The undergraduate office is in no way responsible for this decision.
  • If you missed a final exam due to a valid medical emergency, please follow the instructions for Deferred Exam Procedures. Download the forms for Deferred Standing and the Attending Physician's Statement, and submit the completed forms to the undergraduate office no later than 5 business days from the date of the exam. Once the forms have been approved, students will be emailed the decision regarding the deferred status. Students should also notify their instructor that they did not write the exam and explain why. Please also note
    • The Mathematics and Statistics Department has one Common Deferred Makeup Date for each exam period. This date is not negotiable. Students deferring more than one exam should note that they may be writing multiple exams on the deferred exam date.
    • Students can only defer a final exam once. If they do not write on the accommodated deferred date, students will need to proceed with a formal petition (see info on petitions below).
  • Final grades will be posted online. If the grade is not available, students should contact their instructor. The Undergraduate Office does not give out grades to students. If a student deferred their exam, their grade will not appear online. After students write the deferred exam, they can obtain the grade from their instructor.
  • If a student feels their grade is not correct, they should contact their instructor. Students can also
    request a reappraisal of their exam or final grade by submitting the Reappraisal Request Form to (this can result in grades going up or down). The deadlines for Grade Reappraisal are: Fall Term (F) February 15th, Fall/Winter (F/W) June 15th, Winter (W) June 15th, Summer (SU, S1, S2) September 30th (or 21 days from the release of grades, whichever is later). See here for more information.
  • A petition is a written request for the waiver of a Faculty's academic regulation or deadline. Please see this link for more detailed information and all forms.
  • Sometimes, the petition requires a Course Performance Summary Form. Please bring your form to N520 Ross building to be completed by the instructor/department. Students will receive an email when the form is available for pickup. The complete petition package should then be handed in to the Registrar’s Office.

Undergraduate Office:
Office: Ross N519
Tel: (416) 736-5902
Office Hours: Monday-Friday from 9am to 12pm and 1pm to 3pm.

Undergraduate Program Director (UPD): Professor Hyejin Ku
Office: Ross N505

For information and advising on our undergraduate programs contact:

  • Applied Mathematics: Professor Jorg Grigull (
  • Actuarial Science: Professor Edward Furman (
  • Mathematical Biology: Professor Huaiping Zhu (
  • Mathematics for Education: Professor Andrew Skelton (
  • Pure Mathematics: Professor Asia Weiss (
  • Statistics: Professor Cindy Fu (